How do I obtain an engagement letter or pentest documentation?
Last updated: September 17, 2025
Context
Businesses often need documentation to prove their security compliance status to their customers or stakeholders. This may include engagement letters for audits or penetration test results that demonstrate their commitment to security practices.
Answer
There are two main types of documentation available:
Penetration Test Reports from Mycroft
Draft versions are uploaded to the evidence section in your portal at app.mycroft.io/evidence
Final versions will be published in the same location after management responses are incorporated
A shareable letter summarizing the pentest results can be provided upon request
Penetration Tests are available through Mycroft in Success Packages and as an add-on. Contact us for more information.
Engagement Letters
These are formal documents confirming your participation in security assessments
Letters can be requested from Customer Success for a Mycroft engagement letter, or if you work with one of our audit partners
Documents will be sent via email for review before being distributed to your team
To request either type of documentation, reach out to us. We can provide you with the appropriate documentation and help coordinate any necessary reviews before sharing with your stakeholders.