Training and policy attestation links have expired

Last updated: October 8, 2025

If you're experiencing issues with expired training or policy attestation links, this typically happens when using an old email invitation rather than the most recent one.

How attestation links work

When you resend a training or policy attestation invitation, the original link from the previous email expires. Only the link from the newest email will be active and functional.

Resolving expired link issues

To resolve this issue:

  1. Check your email inbox for the most recent training/policy attestation invitation

  2. Use the link from the newest email only - older emails will no longer work

  3. If you're still having trouble, contact support with the specific email address experiencing issues

Remember that each time a new invitation is sent, all previous links become invalid to ensure security and prevent unauthorized access.